Ep. 05: Data and metrics in Legal Ops
Legal Ops Insiders
Why is ‘Data and metrics’ in Legal Ops and what should a legal department measure?
Legal teams are sitting on valuable data and 77% do not even measure performance. Many struggle with data and metrics. In this episode, we talk about why data and metrics matter in Legal Ops, what to track, and how to turn insights into real improvements. We break it down into three buckets:
(a) Measuring operational (process) efficiency,
(b) Data quality and risks, and
(c) Metrics of business alignment and value.
You’ll also hear practical tips on how to start small, show value, and build a data-driven legal function. No intuitive hiring – data-based decision-making!
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